ZENETEX specializes in management and technology support services for a variety of federal agencies and commercial organizations. We have an opportunity for a Business Systems/Process Integration Analyst to support the Data Center (DC) Process Management Center.
Must have the ability to understand IT processes supporting an enterprise data center, and possess the ability to work with system administrators and other stakeholders to extract data needed for entry/edit. Candidate must be able to take direction from the Govt. customer, Program Manager and Process Team Lead; complete assigned tasking, and report on progress in weekly team meetings. To support the Process Analyst related duties, the successful candidate will have experience in writing business processes and developing workflows. This individual must work in accordance with NAVAIR and DISA policies and industry best practices; including the Information Technology Infrastructure Library (ITIL) framework. The position requires a self-motivator with persistence, and ability to contact key stakeholders in order to extract information needed to complete process documents. Candidate will serve as the distributor of processes owned by the DC, and enforce proper adhesion to processes when interacting with team members.
ZENETEX is an equal opportunity/affirmative action employer. Qualified applicants are considered for employment without regard to age, race, national origin, sexual orientation, gender, gender identity and expression, disability, veteran status, or any other characteristic protected by law.