Zenetex LLC

  • Unified Capabilities Senior SME

    Posted Date 2 months ago(2 months ago)
    Job ID
    # of Openings
    Job Location
    US-AZ-Fort Huachuca
    Information Technology
  • Overview

    ZENETEX specializes in management and technology support services for a variety of Federal agencies and commercial organizations nationwide. Our company is experiencing tremendous growth across all of our practice areas! In support of future work, we are reviewing resumes for the position of Unified Capabilities Senior Subject Matter Expert (SME). This is a contingent position - actual employment will be dictated by contract award. Candidates meetiing the minimum requirements will be contacted by a member of our recruiting team. This position will configure, operate, monitor, secure, and sustain the Enterprise Telephony Firewall Management (ETFM) system and the enterprise theater Voice over IP (VoIP) Edge/Session Border Controllers (EBC, SBC), Call Processing Managers and VoIP equipment on multiple Department of Defense (DoD) networks at multiple locations. Active TS/SCI DoD Security clearance will be required. 

    Primary Duties and Responsibilities

    This work will be in support of the U.S. Army Regional Cyber Center (USARCC-C) based in Fort Huachuca, AZ. In this position you may perform a variety of duties as follows: 

    • Monitor, detect, alert, block, report, and store modem voice, data, fax, secure telephone equipment (STE), or video teleconferencing communications attempting to transit a telephone switch
    • Perform network management to ensure applicable firewall ports and protocols are open to allow ETFM users to access the regional enterprise management and database servers
    • Install, configure, and maintain a lab environment in support of Information Assurance Vulnerability Alert (IAVA) testing/patches and system/database upgrades
    • Maintain accurate system diagrams
    • Ensure daily backup of servers and databases onto the Storage Area Network (SAN) and other backup media and ensure data is current, available, and usable
    • Provide database administration for the regional ETFM database servers. Perform proactive database administration tasks to prevent database error and maintain database availability
    • Operate, monitor, sustain, and secure VOIP technologies such as IP-PBX, IP telephony, VOIP handsets, call control managers, SBCs and EBCs
    • Provide video teleconferencing (VTC) infrastructure device system administration support and operate, monitor, sustain, and secure VTC endpoints, IP VTC Proxy and security boundary devices, VTC device NetOps tools, and IP VTC bridges and conference data storage solutions 

    Education and Experience Requirements

    • Bachelor’s Degree in CS or IT-related field 
    • 8+ years of IT-related experience with at least 5 years of experience working in a DoD enterprise Unified Capabilities environment
    • Experience with SecureLogix Enterprise Telephony Management System (ETMS)
    • Working knowledge of Defense Information Systems Agency (DISA) Security Technical Guides (STIG) for Voice and (VoIP).


    • Cisco Certified Network Professional (CCNP) 

    • DoD 8570.01 IAT II certified 

    Security Clearance

    • This position will require U.S. citizenship and an active DoD Top Secret/SCI clearance

    ZENETEX is an equal opportunity/affirmative action employer. Qualified applicants are considered for employment without regard to age, race, national origin, sexual orientation, gender, gender identity and expression, disability, veteran status, or any other characteristic protected by law. 


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