Zenetex LLC

Process Improvement Specialist

Posted Date 1 month ago(4/20/2020 3:52 PM)
Job ID
# of Openings
Job Location

Position Overview

ZENETEX specializes in management and technology support services for a variety of Federal agencies and commercial organizations nationwide. “Because Service Matters” is our corporate cultural philosophy that brings total focus to both our employees and our customers. 
We have an immediate opportunity for a Process Improvement Specialist to support a major government Intelligence agency located in Springfield, VA. The Process Improvement Specialist will interface with program managers and the Human Development (HD) office to create initiatives that meet the process improvement needs of HD leadership for: technology development; operational and maintenance actions; and hardware and software management. 


  • Utilize MS SharePoint and other MS Office programs to document processes in clear terms and to provide a visual display of the process for leadership
  • Assist the activities of specialists and other staff as necessary on activities related to process improvement
  • Develop professional documentation for maintaining currency of information
  • Provide input and document actions needed for completion of technology development, management of hardware and software and updating web content
  • Track and manage formal taskers workflow, completion, and close-out



  • 7 - 10 years of experience in Process Improvement
  • Bachelor's degree or equivalent experience
  • At least 12 months of demonstrated experience directly supporting Senior Executives, e.g. General/Flag Officers, civilian SES, or corporate equivalent
  • A minimum of 12 months of demonstrated experience in at least four of the following areas:
    • DoD and IC Enterprise Architecture
    • Business Process Re-engineering
    • Information Technology Information Library (ITIL) Process
    • Process Improvement methodology
    • Quality Assurance Process Engineering
    • Organizational Design and Management
    • Data Generation and Process Analysis


  • At least one Process Engineering Certification, such as ITIL, Six Sigma, CMMI, or ISO 

Security Clearance

  • This position will require U.S. citizenship and an active DoD TS/SCI clearance. Due to the highly classified nature of this work we are unable to consider candidates who do not hold this level of clearance.

ZENETEX is an equal opportunity/affirmative action employer. Qualified applicants are considered for employment without regard to age, race, national origin, sexual orientation, gender, gender identity and expression, disability, veteran status, or any other characteristic protected by law. 



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.